Information.
We are processing orders as normal with Free Delivery all over the UK.
If you wish for a skincare consultation please email contact@logicalbeauty.co.uk and we will be happy to organise a Zoom meeting.
About Us
Logical Beauty is a Trading Name of Scentual World Ltd. Company Reg Number: 5711552.
Logical Beauty
9 - 11 Baldertongate
Newark
Nottinghamshire
NG241UE
01636 611 912
Monday-Friday 10:00-16:00
We reserve the right to refuse any order at our discretion and may take legal action against any customer who attempts to abuse the ordering system.
Descriptive information on this site is not intended to replace such medical advice and/or manufacturers instructions. You should seek medical advice if in doubt. Logical Beauty is providing this site and its contents on an "AS-IS" basis and makes no representations or warranties or guarantees , express or implied, with the respect to operation of this site.
All trademarks are acknowledged as trademarks or registered trademarks of their owners. The Logical Beauty name, content and logo may not be used without our written consent. ALL RIGHTS RESERVED.
The online operations of Logical Beauty are governed by English Law.
We reserve the right to change our website conditions at any time.
If you do not agree to these Terms and Conditions, please do not register for or use the Logical Beauty Site. By using Logical Beauty Site you agree to be bound by these Terms and Conditions. Nothing in these Terms and Conditions affects your statutory rights.
Making A Purchase
Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept Visa, Mastercard, Switch and Solo. We do not charge for any item until it is ready to ship. You may send your credit card details over the Internet. Your order will be confirmed electronically or in writing.
Shipping And Handling
We aim to dispatch your order within 3 working days. We expect that your order will be delivered within 5-7 working days, but in extreme circumstances the order may take 28 days to be delivered. Postage and packing is by Royal Mail Tracked Delivery and for UK deliveries there are no postage and packing charges, large orders may be sent Special Delivery (dependent on value).
Delivery Schedule
We aim to dispatch your order within 3 days. We expect that your order will be delivered within 5-7 days, but in extreme circumstances the order may take 28 days to be delivered.
Back Orders
If your item is not in stock, we will back order for you. You will always have the option to cancel your order if you would rather not wait.
Tax Charges
All prices on Logical Beauty are VAT inclusive. VAT No. 828 8615 88
Credit Card Security
For security reasons we use Sagepay and Paypal for customer protection. Please see www.sagepay.com and Paypal for further details.
Guarantee
We guarantee that all goods supplied are as shown on the web site.
Privacy Policy
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. The type of information we will collect about you includes: your name, address, phone number, email address, credit/debit card details. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
Logical Beauty do not disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart and allow customers to purchase from our website.
If you have any questions/comments about privacy, you should email us.
Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Cookie Policy
To improve our customers experience and enhance this site we place small data files on the computer you are using. These are known as cookies. The cookies aren’t used to identify you personally, nor do they store any financial information.
Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart.
You can turn off cookies by blocking them in your browser Privacy settings.
However, if you wish to restrict or block the cookies which are set you can do this through your browser settings. The Help function within your browser should tell you how. Please be aware that restricting cookies may impact on the functionality of this website.
Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from the computer that you are using as well as more general information about cookies.
Returns Policy
Right to Cancel & Return
We offer a 100% money back guarantee on Products returned for any reason. We'll gladly accept returns for any Dermalogica products purchased from logicalbeauty.co.uk and will issue a full refund upon receiving your items within 30 days of the PURCHASE date.
To exercise the right to cancel, you must inform us, Scentual World Ltd at 9-11 Baldertongate Newark Nottinghamshire NG241UE 01636 611 912 or email contact@logicalbeauty.co.uk of your decision to cancel this contract by a clear statement (eg a letter sent by post or e-mail).
Should you have a skin response to your product please also contact our customer service team as soon as possible.
All returns must be pre-approved by our Customer Service team.
Submit your return via email or letter. If prompted you will be asked to upload a photo of your item. We will not accept images from our website, 3rd party websites or any other images that are not of your own Logical Beauty order with packaging. If the images supplied do not meet the guidelines there may be a delay processing your refund.
Our customer service team will be in contact within 2 working days with instructions for returns. It is the customer's responsibility to repackage the items for return. Logical Beauty does not send out boxes, envelopes, jiffy bags or any other packaging material for customers to return items.
We cannot refund postage.
All Return Requests are valid for only 30 days. Any returned item not listed on your Return Request will not be credited or replaced, and will not be returned to you.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Effects of cancellation
If you cancel this contract, we will reimburse to you all payments received from you.
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement undue delay, and not later than -
(a) 14 days after the day we receive back from you any goods supplied, or
(b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or
(c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us or Scentual World Ltd 9-11 Baldertongate Newark Nottinghamshire NG241UE, where applicable, of the person authorised by you to receive the goods, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You will have to bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Model Cancellation Form
To Scentual World Ltd 9-11 Baldertongate Newark Nottinghamshire NG241UE 01636 611 912 contact@logicalbeauty.co.uk
I/We hereby give notice that I/We cancel my/our contract of sale of the following goods.
Ordered on
Received on
Name of consumer
Address of consumer
Date
Duty of Care
Customers have a statutory duty to take reasonable care of the goods while in their possession. When returned it is the customer's duty to take reasonable care to ensure that Logical Beauty (Scentual World Limited) receive the goods and that the goods are not damaged in transit. If this reasonable care is not exercised Logical Beauty (Scentual World Limited) may have a claim against the consumer for breach of this statutory duty.
In the case of goods that have hygiene seals these must not be removed when examining the product.
Remittance Terms
Products are charged at prices appearing on the catalogue pages and are valid at date of order. Price and availability information is subject to change without notice. Prices are in pounds Sterling. For payment arrangements see 'Making a Purchase'.
